Skip to content

Knowledge Base

← Knowledge Base

  1. Deals →

    1. How to add/remove an applicant or guarantor?
    2. How to correct errors on an application?
    3. How to have the same applicant apply for another property?
    4. How to upload external documents to a deal?
    5. How to request a refund for an applicant or guarantor?

  2. Getting Started →

    1. Tips for Brokers and Agents
    2. Tips for Landlords

  3. Marketing →

    1. How to post to your own Craigslist, Zillow, Apartments.com and Facebook Marketplace account?
    2. Finding Your Ads on Craigslist
    3. Can YGL unblock my IP address on Craigslist?
    4. Which websites do listings get syndicated to?
    5. How to search Zillow for my exclusive listing?

  4. Leads →

    1. How does setting the Listing Agent impacts lead distribution?
    2. Not Receiving Lead Emails - Troubleshooting Steps
    3. How to add a lead?
    4. How to set the distribution of incoming leads?
    5. How to control the ability to receive leads for your user?

  5. Listings →

    1. How to merge two landlord's listings into one?
    2. How to email listings to a lead?
    3. Who can view my listings?
    4. How to add/update/remove a listing's Listing Agent?
    5. How to view the update history of a listing?

  6. Account →

    1. How to change account type?
    2. How to change the name of the account?
    3. How do I cancel my paid account?
    4. How to add a watermark to uploaded photos?
    5. How to update the credit card info in your account?

  7. Add-On Services →

    1. Credit Report Service
    2. Data Entry Service Policy and Procedures (IL, MA, NY Only)

  8. Developers →

    1. API General Info
    2. API - Rentals Search
    3. API - Leads Search
    4. API - Leads Insert
    5. API - Users Search

  9. Miscellaneous →

    1. How to recover deleted landlord or listing?
    2. Frequently Ask Questions and Answers
    3. Common Third Party Extension Issue
    4. Displaying Listings on Your Website
    5. Penny Posting Extension Troubleshoot

  10. All articles →

    1. Credit Report Service
    2. How to merge two landlord's listings into one?
    3. How to recover deleted landlord or listing?
    4. API General Info
    5. How to post to your own Craigslist, Zillow, Apartments.com and Facebook Marketplace account?

Feedback and Knowledge Base

(thinking…)